Sunbeam is a feedback analytics platform that transforms the way businesses use customer and employee feedback. Our mission is to enhance business success through truly listening. We achieve this by providing an AI-powered platform that intelligently analyses feedback, ensuring that our customers hear every voice.
The major challenges in most businesses don’t normally have simple answers, or easy to measure metrics. They’re complex processes with uncertain choices, that benefit from high-quality and high-frequency feedback. It's about spotting trends, getting to the heart of what customers and employees really think and feel, and turning these insights into actions that transform the business.
We're a new start-up, and still at the stage where everyone does a bit of everything. That means our roles aren’t precisely defined and might not suit someone who is looking for an established playbook to follow. However they are perfect for those who want to maximise their impact.
Sunbeam was founded by Joe and Charlie, who met while working as early employees in the Product & Engineering team at Peakon. They helped build one of the largest structured feedback datasets in the world, and saw what it takes to scale a business to $100M in ARR.
Both founders have young children and are committed to building a company in a sustainable manner, paying attention to work-life balance, without compromising on ambition.
Sunbeam is proudly based in Bristol, UK.
“Feed me Thursdays” change location every week, but could feature food from St Nicholas’ Market.
<aside> ☀️ We are always hiring talented individuals for the many roles it takes to build our product and company. If you don't see an open role on the site, but are interested in joining our team, please submit your resume to [email protected], and include a brief note highlighting why you feel you would be a great addition to Sunbeam.
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